HELP & F.A.Q

Frequently Asked Questions & Answers:

[accordions] [accordion title=”I don’t see books on the BOOKSHELF page or tab”] Chances are your ad blocking extension installed on your browser is preventing the books to be displayed. Please disable (or pause) adblocking for the WEALTHTRACK site. Please see your extensions site for instructions.
[/accordion] [accordion title=”Can I read episode transcripts and how much do they cost?”]

Transcripts are currently not available as we shuffle a few things around. We expect to have them back online soon.

[/accordion] [accordion title=”How do I access the transcripts?”] A few of the recent transcripts are available and free to read: https://wealthtrack.com/transcript/. There may not be any current free transcripts.

Transcripts are currently not available as we shuffle a few things around. We expect to have them back online soon.

You will need the free Adobe Acrobat Reader (Mac/Win) or Preview (Mac) to view and print the transcript. Tablets and smartphones have PDF viewers built-in, so no need for additional applications.

Transcripts are not available for content presented during PBS Pledge weeks.
Transcripts are protected by copyright and cannot be redistributed or used without permission. Please inquire here.
[/accordion] [accordion title=”How do I subscribe, or unsubscribe, from the weekly WEALTHTRACK newsletter?”] To subscribe to the free weekly newsletter, click here.

To unsubscribe:

1. Find a recent newsletter in your email inbox
2. Click on the “Unsubscribe” link at the bottom of the newsletter.

[/accordion] [accordion title=”How can I listen to WEALTHTRACK episode audio only?”] There are two ways:

1. Each episode has an audio-only player located just under the video player. You can play the audio there, or choose the “download arrow at the right end of the player to download the audio.
2. Subscribe (free) to the audio-only version podcast in iTunes, or any other podcast catcher. Details on the PODCAST page.

[/accordion] [accordion title=”How do I change my WEALTHTRACK PREMIUM login or password?”]

We’re winding down our PREMIUM option as of December 31, 2019.  Current subscribers will receive a refund on their credit cards for the balance of their subscription.

[/accordion] [accordion title=”I can’t access WEALTHTRACK PREMIUM”]

We’re winding down our PREMIUM option as of December 31, 2019.  Current subscribers will receive a refund on their credit cards for the balance of their subscription.

[/accordion] [accordion title=”How do I cancel my PREMIUM account?”]

We’re winding down our PREMIUM option as of December 31, 2019.  Current subscribers will receive a refund on their credit cards for the balance of their subscription.

[/accordion] [accordion title=”Are there translated versions of WEALTHTRACK available?”]

Yes! ¡Si! Oui!

The past few seasons of WEALTHTRACK are closed captioned on WEALTHTRACKs YouTube channel. These captions can be translated into many non-English languages. After pressing the “CC” icon, choose “Translate Captions“, then scroll down the list of dozens of languages. Keep in mind these are machine translations, and may not take into account the local vernacular.

[/accordion] [accordion title=”Can I watch WEALTHTRACK on my tablet or other mobile devices?”]

Yes. The WEALTHTRACK site is mobile and tablet friendly. Just to navigate to https://www.wealthtrack.com and you’re all set.

 

Like any video content, it’s best to watch with your device connected to wi-fi. Watching WEALTHTRACK – like any other video content – via your data account will consume part of your data plan.

[/accordion] [accordion title=”Where can I find a closed-caption version of WEALTHTRACK?”] Captioned Episodes on Broadcast: All WEALTHTRACK episodes are closed-captioned in English. Please check the instructions on your cable box, satellite tuner, or TV to access this option.

Captioned Episodes Online: The past few seasons of WEALTHTRACK are closed captioned on WEALTHTRACKs YouTube channel. Some recent captioned episodes are found on the episode page on the WEALTHTRACK site. Click on the closed caption, “CC”  icon in the lower-left corner of the player.

In addition, these captions can be translated into many non-English languages. After pressing the “CC” icon, choose “Translate Captions“, then scroll down the list of dozens of languages. Keep in mind these are machine translations, and may not take into account the local vernacular.
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